How It Works

From selection to your first sip, our process is designed for precision, quality, and a seamless experience.

Step 1: Browse Our Menu
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Step 1

Browse Our Menu

Visit our user-friendly TouchScreen Display and browse through our extensive coffee menu. Explore various coffee types, sizes, and customization options. Whether you crave the boldness of espresso or the silkiness of a latte, we have the perfect blend for you.

Step 2: Make Your Selection
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Step 2

Make Your Selection

Confirm your coffee selection, size, and any additional customizations. You'll see the total price displayed prominently.

Step 3: Proceed to Payment
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Step 3

Proceed to Payment

Click the "Buy Now" button, and you'll be prompted to make a payment using our secure Stripe Terminal.

Step 4: Brewing in Progress
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Step 4

Brewing in Progress

While you wait, our advanced system will provide real-time updates on your coffee's brewing progress. Track each step of our robot barista through the window.

Step 5: Ready for Collection
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Step 5

Ready for Collection

You'll receive a notification as soon as your coffee is ready. Head over to the collection counter to pick up your freshly brewed coffee.

Step 6: Savor the Taste

Step 6

Savor the Taste

Enjoy your expertly crafted coffee, made just the way you like it. With precise measurements and consistent brewing, every cup is a masterpiece.

Step 7: Repeat and Enjoy

Step 7

Repeat and Enjoy

Loved your coffee experience? You can easily order your favorite coffee again or explore new options from our menu.

Frequently Asked Questions

Precision takes time, but not too much! Standard coffees like an espresso are ready in about 1-2 minutes.

More complex layered drinks, such as a Latte Macchiato, can take up to 2.5 minutes.

To ensure perfect results, our robot currently focuses on classic recipes.

For individual sweetness, a self-service station with sugar is conveniently located to the left of the robot. We are planning to add more customization options in the future.

We accept all major credit/debit cards, Apple Pay, Google Pay, and other contactless payment methods through our secure Stripe terminal.

Our shop is unstaffed to provide a seamless, quick experience.

However, if a technical issue occurs, please contact our support team using the phone number or email provided right next to the payment terminal. We will gladly issue a full refund.

To ensure each drink receives the robot's full attention and quality control, our system currently processes one coffee per order.

We are working on enabling multi-drink orders in the future.

Absolutely! To guarantee the best possible taste, our robot grinds premium beans from the renowned Viennese roastery 'Daniel Moser' fresh for every single cup.

You can change or cancel your selection anytime *before* completing payment by using the 'Cancel' button on the terminal.

Once payment is processed, the robot begins brewing immediately and the order cannot be stopped.

For our milk-based coffees, we exclusively use high-quality organic milk (Bio-Milch).

Please note that we do not currently offer dairy-free alternatives.

Definitely! The large viewing window is there for that exact reason.

Feel free to film the unique process and share it on social media – don't forget to tag us @Robobrew!

Your satisfaction is our top priority.

If your drink doesn't meet your expectations, please contact our support team using the details next to the terminal. We'll find a solution, whether it's a refund or another way to make it right.

Robobrew | How It Works